Terms of Use

By telephone: +30 214 4087 777
By e-mail: Gallery@wavemotion.gr
Customer Service Department: Tuesday to Saturday 10:00-18:00 (excluding public holidays)

Company name: “WaveMotion SA”
Headquarters: 33 Paleologou Street, Halandri, 15232.
Telephone centre: (+30) 210 9244505, VAT: 801275070

You can make your purchases through our online shop. Select the products you are interested in by placing them in the shopping cart. Once you have completed your purchases, click on the Shopping Cart and complete your order by following the steps indicated

You can call our call centre +30 214 4087 777, Tuesday to Saturday 10:00 -18:00 (excluding public holidays). There you can chat with our qualified staff, learn more about the product you are interested in and order it by quoting the product code indicated in the online shop.

Telephone orders can be paid for by bank transfer to a bank account indicated during the telephone conversation.

⚠ Cancellations or changes to orders can be made in cases where a sales document has not been issued.
In case you wish to change or cancel an already registered order, you should contact the Customer Service Department by phone at +30 214 4087 777, Tuesday to Saturday 10:00 -18:00 (except public holidays) and e-mail: gallery@wavemotion.gr or via the contact form.
In the event of a cancellation or change (involving a change in the purchase amount), the money you have paid (or any additional money you have paid in the case of a change of order) will be refunded to you in the same way as you used when you paid, i.e. by the same means of payment as those used for the original transaction.

Specifically:
– If the payment had been made by you using a Credit, Prepaid or Debit Card, our COMPANY is obliged to inform the Bank of the cancellation of the transaction and the Bank will proceed according to the terms stipulated in the contract signed between the customer (you) and his/her Bank. After such notification, the COMPANY shall not be responsible for the implementation of the terms of the aforementioned contract between the client and the Bank, as well as for the time and manner of execution of the counterparty of the said transaction.
– In the event that the payment of the price has been made by cash or Bank transfer or cash on delivery or through IRIS or by using a payment code in a bank, in order to be reimbursed the said amount, you will indicate from your side a Bank account (sending proof that you are the beneficiary of it) to which the reimbursement of the price of the product will be made by deposit. You are responsible for the timely and correct communication of your account details.

Upon completion of your order, you will receive an automated email informing you of its successful entry to your account email address with your order details. This email only concerns the registration of your order and in no way implies the full acceptance of your order by WaveMotion S.A. The acceptance of your order is completed after specific checks that follow (such as stock check, credit check, etc.)

In any case you need assistance with your order, you can contact the Customer Service Department by phone at +30 214 4087 777, Tuesday to Saturday 10:00 -18:00 (except public holidays) and e-mail: gallery@wavemotion.gr or via the contact form.